Contacting Us

Complaints

The Society is committed to provide a quality service and to work in an open and accountable way that builds the trust and respect of all stakeholders.

The Society accepts and acknowledges that one of the ways to continue to improve services provided is by listening and responding to the views of members, employees, volunteers, visitors, clients and any other stakeholders. In particular the Society intends to respond positively to complaints, and to put mistakes right.

Read more: Complaints